Responsible Gaming
Gaming Should Be Entertainment
At Kiwi Treasure Casino, we believe that gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. When you play, only gamble with money you can afford to lose, and never chase losses or borrow money to gamble.
We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with online gaming.
Age Verification
By accessing Kiwi Treasure Casino, you confirm that you are:
- 18 years of age or older (the legal age for gambling in Aotearoa New Zealand)
- Not self-excluded from any gaming platform
- Accessing our services from within New Zealand or an approved jurisdiction
We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in your gaming behaviour, please seek help immediately:
- ☐ Spending more time or money on gambling than intended
- ☐ Chasing losses by gambling more to try to recover money lost
- ☐ Gambling with money needed for essential expenses (rent, bills, food)
- ☐ Hiding gambling activity or lying to friends and family about gambling
- ☐ Experiencing mood swings related to gambling wins or losses
- ☐ Feeling anxious or irritable when unable to gamble
- ☐ Borrowing money or using credit to fund gambling
- ☐ Neglecting work, study, or personal relationships due to gambling
- ☐ Feeling unable to control or stop gambling despite wanting to
- ☐ Gambling to escape stress, anxiety, or other negative emotions
Self-Help Tools & Features
Kiwi Treasure Casino provides the following responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on the maximum amount you are willing to lose in a given time period
- Reality Checks: Receive periodic reminders during gaming sessions to check how long and how much you have been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gambling is becoming problematic
- Session Time Limits: Set automatic session timeouts to control the duration of your gaming sessions
To access these tools, visit your account settings or contact our customer support team.
Support Organisations & Resources for New Zealand
If you or someone you know is struggling with problem gambling, help and support are available:
Aotearoa New Zealand
- Gambling Helpline (Aotearoa)
Free, confidential support available 24/7
Phone: 0800 654 655
Website: www.gamblinghelpline.co.nz - Problem Gambling Foundation (Aotearoa)
Phone: 09 302 7000
Website: www.problemgambling.nz
International Resources
- GamCare (United Kingdom) – www.gamcare.org.uk
- GamStop (United Kingdom) – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (United States) – www.ncpgambling.org
Need Help? Take Action Today
If gambling is causing you harm, please reach out for support immediately.
There is no shame in asking for help. Professional counsellors and support services are confidential, non-judgmental, and available to assist you. Contact the Gambling Helpline (Aotearoa) on 0800 654 655 today.
Remember: You are never alone, and recovery is always possible.
Last Updated: 2026. Responsible Gaming information is current and accurate as of the publication date.